“Their specialist knowledge and structured approach has given us a level of insight into our database environment that was missing before.”
Professional, competent and engaging, enterprise IT are great to work with. We brought them in a year ago to undertake an independent audit of our SQL database environment and they identified a number of areas that needed addressing.
Fast forward to today and our environment is much more stable, performance has improved significantly and we’ve seen a number of ‘To Dos’ ticked off the list. This is mostly because they’re a very proactive team of people that knows what they’re doing. Plus they’re good communicators, working with us to agree the actions then getting on with the tasks at hand.
For the first time we have real visibility of our database environment. We know how well it runs, what we need to watch for and what we need to address moving forward. Plus we have structure in our processes that wasn’t there before. This is down to the structure around the processes that e-IT have put in place. I’m a lot more confident that I’ve got good people in this area looking after us.
“We have realised significant improvements in the performance and stability of our SQL Servers and we now know where all the pain points are.”
General Manager Information Services
About Restaurant Brands
Restaurant Brands is a corporate franchisee and specialises in managing multi-site branded food retail chains. Its restaurant support centre and corporate office is located in Penrose in Auckland. Restaurant Brands is listed on the New Zealand Stock Exchange under NZX code RBD. As at March 2015, Restaurant Brands has 181 stores: 91 KFC, 46 Pizza Hut, 26 Starbucks and 18 Carl’s Jr. stores. It employs over 3,700 staff and every day serves over 60,000 customers throughout New Zealand.
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